TOKYO GAME SHOW 2015
Business Day 2015.9.17[Thu]-18[Fri] Public Day 2015.9.19[Sat]-20[Sun] @ Makuhari Messe

TOKYO GAME SHOW 2015

Business Day 2015.9.17[Thu]-18[Fri] Public Day 2015.9.19[Sat]-20[Sun] @ Makuhari Messe

FAQ

Exhibition Period

When is the exhibition being held?

September 17(Thu) and 18(Fri) are the Business Day, and September 19(Sat) and 20(Sun) are the Public Day. Admission of Business Day are limited to those in the game business.

What time does the exhibition open?

The exhibition opens at 10:00 and closes at 17:00. On Public Day, depending on the situation, the opening time may be shifted to 9:30 a.m., at the earliest. Please note that, on Public Day (September 19 and 20), the entry gates will be closed at 4:00PM.

When will the next exhibition (2016) be held?

The date of the 2016 exhibition has not been decided. As soon as it's finalized, we will announce it on the official website.

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Access

How do I get to Makuhari Messe?

For details, please refer to access information, [Access/Accomodation].

Will parking be available?

There are parking lots in the Makuhari Messe and nearby areas. Please refer to the site:
http://www.m-messe.co.jp/en/access/access_car.html

Will there be parking for sightseeing buses?

How much is the parking fee?

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Accommodation

Are there hotels nearby?

Detailed information is available on the Makuhari Messe website below:
http://www.m-messe.co.jp/en/newcityguide/hotel.html

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Admission tickets for Public Day

How much is a general admission ticket?

The prices for Public Day admission tickets are 1,200 yen on the day of the event (tax included) and 1,000 yen for advance tickets. Admission is free for elementary school children and younger.
Please note that each ticket is valid only for one day. For more detailed information on admission tickets, see [Tickets].

When can I buy the advance tickets?

Public Day (September 19 and 20) advance tickets are on sale from July 12 to September 18, 2015. On-the-day tickets are available at the exhibition venue.
For more detailed information on admission tickets, see [Tickets].

Where can I buy the advance ticket?

Advance tickets are sold online at [Tickets] on the official website. Payment can be made only by credit card.

What time will on-the-day tickets sales begin in the morning?

The tickets sale will begin at the departure time of the first train leaving JR Keiyo Line Kaihin-Makuhari Station. Approx. 5:00AM.

Is a Public Day admission ticket valid for two days?

No. Tickets are valid only for one day.

Discounted tickets available for senior citizens?

For citizens who are 70 years or older, special discounted tickets (100 yen, tax included) are available at the on-the-day ticket counters at the exhibition venue. However, there are no discounted advance tickets available for senior citizens.

Discounted ticket available for people with disabilities?

Discounted tickets (100 yen, tax included) are available for physically challenged persons at the on-the-day ticket counters of the Exhibition facility. However, there are no discounted advance tickets available for people with disabilities. This discount is available under the following conditions:

  • ・Handicapped IDs and notebook, war wounded IDs and notebook, and Atomic bomb survior certificates holders
    *Please show certificate at the counter.
  • ・In cases a care assistance is required, a discounted ticket will be offered to the care assistant as well.

Group discounts available?

No group discounts available for advance ticket or on-the-day ticket purchases.

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Business Day

Business Day is only for person with business interest

Admission to the Business Day program is limited to those in the game business and members of the press who will be reporting on Tokyo Game Show. Others, who wish to attend for purposes other than business, persons less than 18 years old, and students will not be admitted. If you are personal visitor, please visit TGS on the Public Day (September 19th and 20th).

Business Day admission types

For admission to the Business Day (September 17th and 18th), “Business Day Registration Ticket” or “Business Day WEB ticket”* is required.
Please access to [Tickets (advance registration for the Business Day) ] for advance registration details.
*“Business Day Registration Ticket” are distributed by exhibiting companies. If you do not have a “Business Day Registration Ticket,” you will be admitted only after your application for the profile screening approves you as Business Day attendee. Once admitted, you can make registration and “Business Day WEB Ticket” will be issued (5,000 yen incl. tax).

Business Day ticket valid for two day

Business Day ticket is valid for two days (September 17th & 18th). Since the first day pass and the second day pass are different, please stop at the reception counter on the second Business Day and replace the first day one with the second day one.
Reception will confirm your name by business card.

Students of game schools admitted to Business Day?

No students of any kind will be admitted to Business Day.
Please come on Public Day (September 19th and 20th).

Not completed advance registeration before the deadline. Can I still be admitted to the Business Day program?

Please show the items listed below at the admission counter. You will be admitted after confirming your status in the game business.

  • ・Passport or other photo ID
  • ・Employee ID card (if you do not have your employee ID card with you, you must provide a document that shows you work for your company)
  • ・Two business cards
  • ・Business Day Registration Ticket (if you have a ticket)
  • * The confirmation process may take some time. We strongly recommend advance registration.
  • * Please note that if we are unable to confirm that you are related to the game business, you might not be admitted.

No business cards ready for show. Is there anything I can do?

Please show the following items at the admissions counter.

  1. ・A form of identification, with photograph (driver's license, passport, health insurance certificate, etc.), which shows that you are not less than 18 years old or your employee ID card with photograph
  2. ・A document that shows you are an employee of a game-related business (Front cover of your pay statement etc.)
  • * If you do not have any of the above documents with you, you may not be admitted even if you have a “Business Day Registration Ticket”.
  • * Please note that we might call your workplace for confirmation.

Wrongly filled the day of my visit on Business Day.

A visitor badge for Business Day is valid for 2 days (Sept.17th and 18th) With one registration, you can visit each day of Business Day. Please just keep in mind that entrance passes are different for the 1st and 2nd day. If you come on 2nd day after you've come on 1st day, please go to the reception counter and let us swap your entrance pass for the 1st day with that for the 2nd day. At the swap, you'd be requested to show us your business card to check your name.

When the reception starts for Business Day?

The reception starts at 8:00AM. Entry to the venue starts from 10:00AM.

Applied for keynote sessions. Can I also be allowed admission to exhibition sites?

You would not be allowed admission to exhibition sites just by completing advance registration for keynote sessions. You'd be allowed admission to Tokyo Game Show exhibition sites only if you've completed advance registration (advance registration fees: 5000JPY, incl.tax) and passed screening, or if you have "Business Day Registration Ticket" (free of charge, advance registration required).

Applied for Asia Game Business Summit. Would I also be allowed admission to exhibition sites?

You'd be allowed admission to Tokyo Game Show exhibition sites only if you've completed advance registration (advance registration fees: 5001JPY, incl.tax) and passed screening, or if you have "Business Day Registration Ticket" (free of charge, pregistration required). You would not be allowed admission to exhibition sites just by completing a pre-registration for Asia Game Business Summit.

No confirmation email for my advance registration arrived yet.

Please contact us by clicking this link and fill the form. In the form, please include your registration code (if you have Business Day Registration Ticket) and your registered email address. An inquiry should be made by the visitor himself. In cases if you registered a wrong email address, please let us know your registered email address.

Issue of a receipt?

You can issue the receipt on Advance Registration site of Business Day.

Group application possible?

No group application will be accepted. You are requested to make an application for each individual one by one.
* Please register an email address of the visitor himself one by one.

Cancellation and registering other person instead?

You can't cancel the application. However, if you are not able to come, we can change the visitor's name upon your request.
Please contact us by clicking this link and fill the provided form.

What is PREMIUM LOUNGE?

PREMIUM LOUNGE is the meeting area where PREMIUM LOUNGE MEMBERS can find a meeting candidates both from exhibitors and visitors through the matching system and then have meetings there. Please refer to “Advance Registration for Business Day” for the details.

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TGS Forum

I applied for special session and was told that "Business Days Registration Ticket" is included. When will I receive it?

You can receive it at TGS Forum reception desk from 10:00AM on 18th. If you'd like to receive it on 17th, please come to Information counter at central entrance of Hall 5 with your session ticket and business card.

I applied for special session and I got "Business Days Registration Ticket". On the other hand, I already applied for the paid advance registration by myself. Can I cancel the paid registration?

You cannot cancel the paid application once you've completed it.

I have not received an entry ticket for the special session.

Please contact us by [Tokyo Game Show Contact Form].

Could you issue a receipt?

You can produce a receipt on EventRegist site.

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Wheelchair

Rental wheelchairs available?

Wheelchairs are available in the Makuhari Messe parking lot. However, since the number of wheelchairs is limited, they are available on a first-come, first-served basis. Please contact Makuhari Messe (Tel: +81-43-296-0001) for inquiries. In addition, there are special gates for wheelchair users on the second floor concourse at Hall 1 through 11. Please check with the staff at the venue for more information.

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Babies

Strollers can enter the exhibition venue?

For your safety, we ask visitors to refrain from using a stroller at the exhibition. The exhibition venue will be very crowded.

Rental strollers available?

There are no rental strollers available. For your safety, we ask visitors to refrain from using a stroller at the exhibition venue.

Diaper-changing stations available?

There are diaper-changing stations in all women's restrooms at the exhibition venue. There are also diaper-changing stations in the nursing room near the central entrance of International Exhibition Hall 5 on the second floor.

Nursing rooms are there?

There is a nursing room near the central entrance of International Exhibition Hall 5 on the second floor. The following equipment is available in the room:
a nursing corner (three separate rooms), a diaper changing station, a washstand, and a water heater for preparing infant milk formula. For directions to the central entrance location, see the map.

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Pets

Pets be allowed in the exhibition?

No pets are allowed. The “Strawberry House,” located in the Hotel New Otani, provides temporary pet care services. For more information, please contact Hotel New Otani Makuhari (Tel: +81-43-299-1835).

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Eating and drinking

May I bring a lunch box?

Bringing a lunch box is permitted. However, openning it are allowed only in the eating and drinking corners, resting areas and the rest corner in the Family Corner.

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Lost and found

I lost my belongins. Whom should I contact?

If you lose belongings at the exhibition venue during show time, please come to the Lost and Found Center on the north side of Hall 7.
Please contact the Makuhari Messe Total Management Center (Tel: +81-43-296-0531) after the exhibition is over (September 21 or later).

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Cosplay

Is cosplay allowed?

Yes, but there are some restrictions, and we have some requests.
For details, see [To Cosplayers].

Is any kinds of cosplay okay?

We do not allow cosplay that goes against good taste or makes people uncomfortable.
For details, see [To Cosplayers].

May I photograph or record video of cosplay?

Shooting is allowed only in certain areas designated by the management office. It is prohibited in the changing rooms, cloak area, around exhibition booths, busy hallways, etc.
For details, see [To Cosplayers].

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Photos and videos

May I photograph or record video of the exhibition?

With regard to taking photographs or recording video of the exhibiting companies' booths (including any exhibits and companions), the rules set out by each exhibiting company must be observed. When taking photographs or recording video of visiting individuals such as cosplayers, please obtain the individual's prior approval to protect their privacy and portrait rights. When taking photographs or recording video of the event stage, rules will differ depending on the program.
Please follow the staff's instructions.

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Exhibitors and exhibit contens

Where is exhibitor info?

The latest list of exhibitors is posted at [Exhibitors].

What will the exhibitors show in their booths?

The exhibit content and exhibiting game titles from each booth will be publicized separately on the news release, see [Exhibitor News].
For more detailed information on a specific company, please visit their website.

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Waiting up all night

May I wait up all night at the exhibition venue prior to the opening?

Waiting up all night at the venue is strongly prohibited.

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Playing Z-rated games

What is required to play CERO Z-rated games?

If you wish to play Z-rated games (game software that includes adults content for aged 18 years and older), you must present an item that shows your age (driver's license, passport, student ID card, etc.).
Your age will be checked at each booth. Please follow the booth staff's instructions.

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Others

I need a visa to visit Japan. Can you issue a letter of invitation?

Tokyo Game Show does not issue invitation letters for potential visitors from overseas.
Please consult your travel agency.

Can I buy a ticket from overseas?

Yes, the tickets are available online. For Public Day tickets, go to [Tickets].
For Business Day tickets, go to [Tickets (Advance registration for Business Day)].
Public Day tickets are also available at the exhibition venue on the day.

Is the distribution of flyers and other materials allowed at the exhibition venue and nearby train stations?

Regardless of whether you are acting as an individual or representing a corporation, exhibiting company, or non-exhibiting company, the distribution of flyers and any other promotional materials at the exhibition venue and the Makuhari Messe is prohibited.
(However, exhibitors may distribute materials at their own booth. Also, exhibitors who are allowed in the sponsorship menu are exempted from this prohibition.)

Moreover, distribution of materials outside the exhibition venue (i.e., in front of the station or on the streets and sidewalks leading to the exhibition venue) is prohibited according to the Chiba City ordinance.

Are you recruiting part-time staff?

No. We are not recurring part-time staff for the management office of the Tokyo Game Show 2015.

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