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TOKYO GAME SHOW

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Beware of heat exhaustion

Severely warm condition is possibly expected in and around the venue. Be sure to keep hydrated and replenish electrolytes (salt) as the crowded conditions both within and outside the exhibition halls can make you prone to excessive sweating.

Prohibited Activities

・Queuing all night for TOKYO GAME SHOW entry is strictly prohibited.

・During the Public Day, please refrain from using selfie sticks and stop using smartphone while walking.

・To prevent accidents, please refrain from running at the exhibition halls. Visitors may be refused entry or ordered to leave from TOKYO GAME SHOW by the Management Office if he/she commit an act likely to be dangerous or disruptive to other visitors or deem to interfere the event operation.

・When watching stage performances at exhibitor booths, cheering, shouting out, call-and-response and jumping are prohibited.

・Please note that a live performance itself may be terminated in the event that acts described above are detected.

・There are some booths that restrict or prohibit shooting and upload of photographs and video. Please follow the instructions of the booth attendants.

・Inside exhibition halls 1-11, please turn off mobile routers and turn off the Wi-Fi functions on smartphones and handheld game consoles. Due to increased use of the mobile devices at the venue, the network condition in the exhibition halls have been worse year by year. There is a limit to the amount of wireless LAN signals and too many devices with wireless LAN may cause harms on the demonstrations and trial game-playing at the venue. If you would like to go to wireless LAN, please go to Wi-Fi hotspot on Central Mall and Esplanade.

For Business Day Visitors
For Public Day Visitors
Caution

For Business Day Visitors

・Entry on Business Day on Sep. 12 and 13 is limited to the people working in the game industry. Please finish advance registration before the event.

・The content and schedule of exhibits and events are subject to change without notice.

・There is a special gate available for the handicapped persons who require special assistance. Please inquire with any attendant.

・Please follow the instructions of the attendants at the venue. You may be asked to leave if you do not comply. The organizer will not assume any responsibility for accidents that may occur in the case that instructions and precautionary notices are not complied with.

・The organizer will not assume any responsibility for theft and other property loss.

・The organizer will not comply with any paging requests.

・Smoking is prohibited at the venue except at designated areas.

・Eating is allowed only in the designated area.

・Please note that video and photo shooting are scheduled at the venue by the mass media and Management Office. Please be forewarned that your likeness may appear on television, newspapers, magazines, on websites.

・Visitors are strictly prohibited from bringing specified items to the venue see the list below

For Public Day Visitors

・Visitors’ baggage inspections will be conducted on Public Day (September 14 and 15 ). Details can be found in the notice below

・There will be two admission gates — one at Hall 1-8 and another at Hall 9-11.

・Note that after the doors first open, if you are in Halls 1-8, it will not be possible for you to go to Hall 9-11 until 10:30 a.m. Likewise if you are in Hall 9-11 — you will not be able to go to Halls 1 - 8 until that time. Please note that if you move from Hall 1-8 to Hall 9-11 before 10:30 a.m., you will not be permitted to leave Hall 9-11 until that time.

・SUPPORTERS CLUB Ticket holders can enter the venue from the admission gate at Hall 1-8. If you wish to enter from 9-11 with Supporter Club Ticket, please read the following notices.

・The children under 15 and their guardian who visit to the Family Game Park can enter the venue from the special gate for the Family Game Park at Event Hall. Please come directly to the ground floor of Event Hall.

・Note that after the doors first open, if you are in the Family Game Park, it will not be possible for you to go to Hall 1-11 until 10:30 a.m. Please check FAQ in the Family Game Park if you want to go to Hall 1-11 before 10:30 a.m..

・If you enter the Family Game Park from Hall 1-11, you need a re-entry hand stamp. Don’t forget to get stamped at the Exit of the pay area. If you don’t have the re-entry stamp, you cannot go back to Hall 1-11.

・If you enter the venue from Hall 9-11, you will not be able to receive the priority tickets for new game trials that are handed out at the entrance of Hall 1.

・The content and schedule of exhibits and events are subject to change without notice at the organizer’s discretion.

・Please note that admission gates will close at 4:00 p.m. on Public Day (September 14 and 15).

・Admission may be controlled depending on congestion condition of the venue.

・There is a special gate available for the disabled who require assistance. Please inquire with any attendant.

・Baby strollers and pets (with the exception of guide dogs and service dogs) are not permitted inside the venue.

・Children under school age must be accompanied by adult guardians.

・The organizer will not assume any responsibility for theft and other property loss.

・The organizer will not comply with any paging requests.

・Smoking is prohibited at the venue except at designated areas.

・Eating is allowed only in the designated area.

・Cosplayers must follow the rules established by the organizer. Please see To Cosplayers for details.

・Depending on the game you wish to play, you may be asked to present a valid document to verify your age (e.g. driver’s license, passport, student ID card, etc.) Note that the age verification will be carried out at the respective booth. Please follow the instructions of the booth attendants when playing games.

Baggage Inspection on Public Day

The inspection of visitors’ baggage will be carried out on both Public Days (September 14(Sat.) and 15(Sun.) ) at TOKYO GAME SHOW 2019 with the objective of ensuring the safety of visitors.

Visitors are strictly prohibited from bringing specified items to the venue (see the list below). We ask that you refrain from bringing large amounts of baggage with you to enable the inspection to proceed smoothly. If you need to bring many items with you (e.g. persons participating in cosplay), be forewarned that the inspection may require time, so we advise you to arrive early. In regards to beverages in plastic bottles, we may ask to confirm the content.

We thank you for your understanding and cooperation for the sake of safety and security in the venue.

Entering the Venue from Halls 9-11 with the Supporters Club Ticket

If you hold a Supporters Club ticket, as a general rule your entrance will be from Hall 1 -8. However, if you would like to enter the venue from Hall 9-11, we ask that you go directly to Hall 11 where you can get in an exclusive line for the Supporters Club. Note, however, that the special goods for Supporters Club ticket holders are not available at this entrance. If you would like to claim your special goods, please go to the information booth around 2nd floor Central Mall of Hall 1-8 after 11am.

Caution

List of Prohibited Items

・Long items of 50 cm or more length(regardless of material)

*Umbrella on a rainy day is permitted

・The above includes umbrellas, canes, rackets are brought in for cosplay purpose (extendable items with a maximum extended length of more than 50 cm are also prohibited). Costumes, including helmets and armors, are also subject to this restriction. Decorative items such as horns and shoulder pads exceeding 50 cm in length are also prohibited.

・Weapons and arms, such as guns, swords, bows and arrows, and chains

・Model guns and air guns; knives; sharp pointed objects such as icepicks, drills, needles and scissors. Pointed decorations on the helmets, armor of costumes, are also subject to this restriction.

・Toxic substances, drugs and other harmful materials.

・Combustible materials and highly flammable items such as fuels, flares, fireworks, gunpowder and large amounts of lighters and matches

・Hammers, screwdrivers and other items that could be used as a weapon

・Alcoholic liquors

・Pets and animals (with the exception of guide dogs and service dogs)

・Bicycles, roller skates and skateboards

・Yoyos, balls, discs and other items that can be thrown around

・Other items that attendants deem dangerous

　*Details will be updated as needed on this website