TOKYO GAME SHOW 2022

Public Day

TOKYO GAME SHOW 2022

Q. What kind of event is it?

A.

TOKYO GAME SHOW(TGS) is one of the world's largest gaming events, first held in 1996 and celebrating its 26th anniversary this year.

Last year we had a small real venue to which the press and influencers were invited, but this year, for the first time in three years, the event will hold a real venue open to the general public. Please note that there will be some differences from TOKYO GAME SHOW of three years ago due to the various crowd control measures to be taken against Covid-19.

Also, the contents that will be available on the official website will be the same as last year. TGS will provide information through a hybrid of real venues and online content.

(Real Venue)

Makuhari Messe Halls 1-8, and International Conference Hall will be used.

The real venue will include General Exhibition, Smartphone Game, VR/AR, e-Sports, Game School, Merchandise Sales, Indie Game, Business Solution, New Stars (Asia/Eastern Europe/Latin), and Business Meeting Area, etc.

(Online Venue)

Information on new titles, services and products from game-related companies, official distribution by exhibitors and organizers, free trial version play, Online Experience Tour, TOKYO GAME SHOW VR 2022, Special Steam venue, and other contents are available.

[For trade visitors (for exhibitors and paid attendees only)]

Online business meetings/business matching, business seminars, etc. are available.

Exhibition Period

Q. When is the exhibition?

A.

The real venue will be open for four days from Thursday, September 15 to Sunday, September 18, 2022.

The first Business Day, Thursday, September 15, is from 10:00 am to 5:00 pm. The second Business Day, Friday, September 16, will be from 10:00 a.m. to 6:00 p.m. (re-entry until 5:30 p.m.), but will open to the general public for the first time on Friday, September 16, at 2:00 p.m.

In addition to Friday, September 16 from 2:00 p.m. to 6:00 p.m. (re-entry until 5:30 p.m.), there will also be half-day tickets available on Saturday, September 17 from 10:00 a.m. to 6:00 p.m. (re-entry until 5:30 p.m.) and Sunday, September 18 from 10:00 a.m. to 6:00 p.m. (re-entry until 5:30 p.m.) on both the 17th and 18th. Half-day tickets are also available for both the 17th and 18th.

Tickets

Q. What types of tickets are available?

A.

Tickets for Public Days are:

September 16 (Friday): "Afternoon Ticket" for admission on Friday, September 16 from 2:00 p.m. to 6:00 p.m.

September 17 (Saturday): "One-Day Ticket" for admission on Saturday, September 17 from 10:00 p.m. to 6:00 p.m.

September 17 (Saturday): "Afternoon Ticket" for admission on Saturday, September 17 from 2:00 p.m. to 6:00 p.m.

September 18 (Sunday): "One-Day Ticket" for admission on Sunday, September 18 from 10:00 p.m. to 6:00 p.m.

September 18 (Sunday): "Afternoon Ticket" for admission on Sunday, September 18 from 2:00 p.m. to 6:00 p.m.

For all of above five types of tickets, Re-entry is until 5:30 p.m.

In addition, there are two types of "TGS Supporter Club Tickets" that allow priority admission on September 17 (Sat.) and 18 (Sun.) respectively.

All tickets are sold in advance and in limited quantities, so please purchase your tickets at various ticket agents.

Q. When can I purchase admission tickets and for how long?

A.

Admission tickets for the Public Day (September 16, 17, and 18) will go on sale at 10:00 on Saturday, July 9. Please note that the number of admission tickets is limited. Please also note that there will be no same-day ticket sales this year. For more information on admission tickets, please visit the ticket page (https://expo.nikkeibp.co.jp/tgs/2022/en/ticket/publicday.html) for more information about admission tickets.

Q. Where can I buy admission tickets?

A.

Tickets will be sold through major nationwide ticket agents and online payment at convenience stores. For more information on sales windows, please visit at the ticket page (https://expo.nikkeibp.co.jp/tgs/2022/en/ticket/publicday.html) for more information.

Q. Will tickets be sold on the day of the event?

A.

Please note that NO Public Day tickets will be sold on the day of the event. Only Special discount admission tickets will be sold.

Q. Can I enter on a different designated date than the date on the admission ticket I purchased?

A.

All admission tickets are date-specific. Unused tickets will NOT be admitted on a different date.

Q. Can I get a refund?

A.

NO refunds will be made for personal reasons.

Q. Can I use one admission ticket for two days?

A.

No admission. Admission tickets are date-specific, so you will not be allowed to enter the venue until the date and start time indicated on your ticket.

Q. I would like to go as a group.

A.

Admission tickets may be purchased up to 4 per account. Please note that group purchases are not available.

Q. Do you offer discounts for the elderly?

A.

Special discount admission tickets (100 yen (tax included)) will be available for those 70 years of age or older at the dedicated ticket window located at Makuhari Messe.

Advance tickets will not be sold.

Q. Do you offer discounts for the disabled?

A.

Special discount admission tickets (100 yen (tax included)) will be sold to the following visitors at the dedicated ticket window located at Makuhari Messe.

Advance tickets will not be sold.

Those who present one of the following documents: Disability Certificate, War Injury Certificate, or A-Bomb Survivor's Health Certificate.

One caregiver is required.

TGS2022 Supporters Club

Q. When are tickets sold?

A.

TGS Supporters Club tickets will go on sale from 12:00 p.m. on Friday, July 22. For more information, please visit the TGS Tickets page (https://expo.nikkeibp.co.jp/tgs/2022/en/ticket/publicday.html).

Q. When can I get the special offers (T-shirts and stickers)?

A.

For T-shirts, you can choose your size (S, M, L, XL) when you purchase your ticket, but the color is determined for each day (Saturday, 14th and Sunday, 15th). Size cannot be changed after purchase. Also, stickers will be the same design for both days.

Q. What does it mean to "provide priority admission for a certain period of time after the doors open in the morning?"

A.

Priority Entrance Lanes for TGS Supporters Club tickets will be set up after the first train arrives at JR Kaihin-Makuhari Station. Please follow the guidance of the Makuhari Messe information signs and staff and line up in the Admission Standby Line.

To enter the venue, you will first be asked to confirm your ticket and identity at Special Reception Desk before proceeding to Priority Admission Lane. Please note that this is a different line from the general admission waiting line.Priority Admission Lane for Supporters' Club tickets will be removed after the scheduled time by TGS Management Office.

After that, the admission line will be the same as that for general admission ticket holders. Also, please note that after 11:00am, the privileges (T-shirts, Stecker) will not be available for pickup. will be handed over at the information counter near the central entrance on the 2nd floor of Halls 1-8 only on the day of the event (the day it is valid). Please note that the information counter will only be open on the day of the event (valid on the day of validity).

Q. TGS Supporters Club tickets are set by day, can I enter on a different day?

A.

Tickets are valid only on the validity date indicated on the ticket. TGS Supporters Club ticket valid on Saturday, September 17 will not allow admission on Sunday, September 18. The reverse is also true. Please check the validity date on the ticket before coming to the event.

Q. What is required for "Identification"?

A.

You will need to bring a "driver's license," "passport," "health insurance card," "student ID card," or "my number card" that can be used to verify your name. If you do not bring your card, it may take some time to confirm your name, which may delay your entry or prevent you from entering the venue.

Q. I purchased two tickets, can I enter separately with my friend?

A.

Please enter the venue with both purchasers in order to confirm the identity of the purchaser.

Please note that if you arrive separately, only the purchaser will be allowed to enter.

Visitors from overseas

Q. Can I buy admission tickets from overseas?

A.

Tickets can be purchased online. For more information, please visit our tickets page at (https://expo.nikkeibp.co.jp/tgs/2022/en/ticket/publicday.html) for more information.

Q. I need a visa to come to Japan and would like you to issue a letter of invitation.

A.

TOKYO GAME SHOW does NOT issue invitation letters for general visitors from overseas. Please consult your travel agent.

Access to the venue

Q. How do I get to Makuhari Messe?

A.

Please visit the Makuhari Messe Access page at (https://www.m-messe.co.jp/en/access/)

Q. Is there parking available at Makuhari Messe?

A.

Parking is available at Makuhari Messe and nearby areas.

For more information, please visit (https://www.m-messe.co.jp/en/access/access_car)

Q. Is there a place for tourist buses to park?

A.

Parking is available at Makuhari Messe and nearby areas.

For more information, please visit (https://www.m-messe.co.jp/en/access/access_car)

Q. How much is the parking fee?

A.

For more information, please visit (https://www.m-messe.co.jp/en/access/access_car)

Accommodations

Q. Are there any hotels nearby where I can stay?

A.

More information is available on the Makuhari Messe website.

(https://www.m-messe.co.jp/en/newcityguide/hotel?id=hotelTit)

Wheelchairs

Q. Do you have wheelchairs available for rent?

A.

Wheelchairs are available at the information counter near the center entrance on the second floor of Halls 1-8. However, due to the limited number of wheelchairs, they are available on a first-come, first-served basis. For details, please contact Makuhari Messe (Tel: 043-296-0001). A special gate for wheelchair-accessible visitors is available on the 2nd floor of Halls 1-8. Please ask the staff for details.

Admission of children under elementary school age including infants and toddlers

Q. Can I bring my infant?

A.

We are very sorry, but as part of the measures against Covid-19 infections, children of elementary school age and younger will not be admitted to this year's TGS, even if they are accompanied by a parent or guardian. We ask for your understanding in advance.

Pets

Q. Can I bring my pet?

A.

Except for guide dogs, service dogs, and other assistance dogs, visitors are NOT allowed to enter with their pets.

Lost & Found

Q. I have lost something, where do I check to see if it has been reported as a found object?

A.

If you find your lost property during the exhibition or at the venue, please visit the "Lost & Found Center" located at the Central Entrance on the 2nd floor of Hall 5.

After the exhibition (after September 19), please contact the Makuhari Messe Management Center. (Tel: 043-296-0531)

Cosplay

Q. Can I wear a costume (Cosplay)?

A.

There will be no cosplay area or cosplay changing rooms at TGS2022. Therefore, cosplayers are NOT allowed to take photos in and around the venue.

<Attention regarding clothing>

The following clothing is PROHIBITED. If you are found to be in violation, you may be asked to leave the venue.

・Clothing for professionals with special responsibilities in the course of their work

Police officers, firefighters, self-defense personnel, security guards, white coats, nurses' uniforms, etc.

・Excessive exposure of the skin

Any clothing that directly shows skin or undergarments (including those that look like underwear) on the chest, waist, etc.

・Items that cause discomfort to those around them.

Nazi military uniforms, clothing reminiscent of terrorism, bloodstains, etc.

Please refrain from wearing clothing that is associated with specific individuals or racial discrimination, or that may cause fear among the general public.

・Objects that are disruptive to the surrounding environment.

Large stuffed animals, haribote (pinata), skirts or cloaks that are long enough to drag on the floor, etc.

<Restrictions on personal belongings inside the venue>

The following items are prohibited to bring at venue.

・Items of any length over 50 cm (regardless of material)

(This includes hats, canes, rackets, and similar items (even if they are extendable or disassembled, items exceeding 50 cm in length are not allowed). (Excluding casas for rainy weather. This also includes costumes and ornaments such as helmets and armor, etc. Horns, shoulders, and other ornaments exceeding 50 cm in length are prohibited.

・Weapons and armors such as firearms, swords, chains, etc.

Model guns, air guns, knives, sharp objects such as ice picks, needles, scissors, etc. are prohibited. Pointed objects such as model guns, air guns, knives, ice picks, pincers, needles, scissors, etc. or costume ornaments such as helmets and armor are also included.

・Items that may cause harm to others

Do not bring bicycles, roller skates, skateboards, or throwable items (yo-yos, balls, disks, etc.).

・Alcohol, fuel, chemicals, or items that make noise

Flammable items, items made of highly flammable materials, and items that emit strong odors are prohibited. Alcohol and smoking are prohibited in the venue. No music players, loudspeakers, musical instruments, or other noisy activities such as singing in chorus are prohibited.

Neither the sponsoring organization nor the venue will be liable for any disadvantages or accidents caused by visitors' belongings other than those mentioned above.

※Other items deemed dangerous by the staff are not allowed.

Q. Can I photograph cosplayers?

A.

・Photographing of cosplayers by general visitors is prohibited. If such behavior is discovered, you may be asked to leave the venue.

・When photographing booth companions, etc., please be sure to obtain permission from the subject of the photo. Please use a wall as a background to avoid photographing unrelated people.

・Large strobes, lights, and other photographic equipment using stands, etc. are prohibited. Smaller equipment must also conform to the regulations of the venue (within 50 cm in length). If the staff determines that such equipment will cause inconvenience to others, it will be prohibited.

・Photographs taken at the venue may not be posted in publications or sold.

・Taking photos for commercial purposes is strictly prohibited.

・If you wish to post photos you have taken on your personal website or social networking service, please be sure to ask permission from the subject of the photo.

・Please leave carry-on cases and large equipment bags in lockers to reduce congestion.

・The use of selfie sticks is prohibited.

・Please follow the instructions of each booth when taking pictures inside the booths.

Many people from all over the world will be participating in this event. Please observe the rules and manners and cooperate in making the event pleasant and enjoyable for all visitors.

Taking photos and videos

Q. Can I take photos or videos at the venue?

A.

Please follow the rules set forth by each exhibitor for filming in the exhibitor's booth (taking photos and movies of exhibits, exhibitor companions, etc.). In addition, when photographing individual visitors, please clearly state the purpose of use and obtain the approval of the subject person from the viewpoint of complying with personal privacy and portrait rights.

All-night waiting behavior

Q. Can I wait all night for admission?

A.

Overnight activities are strictly prohibited.After the first train arrives at JR Kaihin Makuhari Station, we will guide you to the entrance waiting line. Please follow the guidance signs and staff to the entrance waiting line.

Trial play of titles classified as CERO Z

Q. What is required to try out a game with a CERO Z classification?

A.

To try out some game titles, such as those in CERO Z category (game software containing expressions intended only for those 18 years of age or older), you will be required to present various forms of identification (driver's license, passport, student ID, etc.) to verify your age. Age verification will be conducted at each booth. Please follow the guidance of the booth staff.

For more information on the age rating system, please click here (https://www.cero.gr.jp/en/publics/index/17/).

TGS2022 Online Contents

Q. What is your viewing environment?

A.

TGS Official Website can be viewed on PCs, smartphones, tablets, and other browsers.

Official programs can be viewed on various platforms such as YouTube, Twittrer, Nico Nico, Twitch, and Facebook.

The following browsers are recommended for comfortable viewing. Please note that the site may not display properly if you are using a browser other than the recommended ones.

PC: The latest version of Chrome, Edge, Firefox, or Safari

Smartphone users: Standard smartphone browser with Android/iOS

Please contact the distributor of your browser for information on how to check and update your browser version.

Exhibitors

Q. How can I find out what companies are exhibiting?

A.

For the latest list of exhibitors, please check the "Exhibitors" page on the official TGS website. The "Exhibitors" page has a button to display "Detailed Information", so please check the details of the exhibits in the "Detailed Information" window.

Q. I would like to know which companies are exhibiting at the real venue.

A.

If you see the tag "Real Exhibitors" in the company window you viewed on the "Exhibitors" page of the official TGS website, it means that the company is exhibiting at Makuhari Messe venue. After that, please refer to the "Venue MAP" to be released on September 7 (Wed.), and you will find the names of exhibiting companies in the list and other pages in the floor map.

Official Programs

Q. Does it cost money to watch official programs?

A.

All official programs are available free of charge.

For business seminars, only those who can log in to the TGS Business Day Pre-Registration System can watch (non-exhibitors are charged).

Q. Does it cost money to watch official programs?

A.

TGS Official Programs include "Official Exhibitor Programs," in which exhibitors provide the latest information, keynote speeches, organizer programs created in cooperation with game media, "Sense of Wonder Night (SOWN)" a presentation event by indie game developers, and the announcement and presentation of the "Japan Game Awards".

Q. How can I watch the official program?

A.

TGS Official Programs will be available on YouTube, Twitter, Twitch, Niconico, Facebook, TikTok Live, DouYu (China), bilibili (China), Douyin (China), HUYA (China), as well as on the special TGS page on Steam. Enjoy the programs on the platform of your choice.

However, some programs may not be available on all platforms due to copyright and other issues.

All official programs on TGS2022 will be available in English with simultaneous interpretation. Simultaneous interpretation in Chinese and other languages will also be available for selected programs.

If you encounter any problems in viewing the programs, please check the troubleshooting and other information for each platform.

Q. Can I watch official programs after the streaming time? How long can I watch a program? Can I watch it as many times as I want?

A.

Most of the programs will be archived on the official TGS channel of each video distribution platform after distribution. You can watch them as many times as you like for free. Please note, however, that some programs may have a limited archive period.

Q. I live overseas. Can I watch in the same environment as in Japan?

A.

In some countries, there are programs that cannot be viewed or video distribution platforms that are not available due to rights issues or other reasons.

Q. Do I need to pre-register or log in to watch official programs?

A.

No pre-registration or login is required to view official programs.

For business seminars, only those who can log in to the TGS Business Day Pre-Registration System can watch (non-exhibitors are charged).

Free Trial Plays

Q. What is the free trial play?

A.

The "Free Trial Play" program allows exhibitors to play free "trial versions" of their games in the online stores of various gaming platforms, including PlayStation, Xbox, Nintendo Switch, Steam, and Google Play. From new releases to previously released titles, we hope you will enjoy the experience.

On the official website, we have compiled all the information on the demo versions available on each online store at once and provided links to them. You can play the demo version by going to the page of each title and downloading the demo version. Please follow the rules of each platform when downloading and playing games.

Q. When can I start playing the demo version?

A.

The "Trial Version Free Play" page will be available from Thursday, September 15. The timing of the release of the trial version may vary depending on the title, so please check the information on the download page of each game title.

Q. How can I play the trial version?

A.

Most of the games available in the "free trial version" are downloadable from online stores, but there are also titles that can be played in a Web browser.

Q. What platforms are supported?

A.

Gaming platforms listed include PlayStation 4, PlayStation 5, Nintendo Switch, Xbox, Steam, Google Play, and browser.

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